TERMS AND CONDITIONS OF USE – Scottish Bullion and scottishbullion.co.uk

This website is owned and operated by Scottish Bullion, registered number 517131 whose registered office is at 10 – 12 Albert Drive Glasgow G41 2PE United Kingdom.

Please read this agreement carefully before entering into any agreement with, or purchase from, Scottish Bullion. This document represents the terms and conditions (“Terms”) for using and placing orders with Scottish Bullion. Using our Website indicates that you accept the Terms. If you do not agree to these, then do not use our Website. You are permitted to use our Website solely on the basis of these Terms. Scottish Bullion reserve the right, at our discretion, to update and/or revise these Terms at any stage. Please check periodically for changes.




In these Terms, the following words and phrases will have the following meanings: “Order” means a purchase order issued by you to us in accordance with these Terms in respect of Products; “Products” means the products which we supply in accordance with these Terms; “Order” means a purchase order in respect of the Products issued by you to us. BB means Scottish Bullion Limited.

So long as you do so in accordance with these Terms, you may view our Website for your personal use only. However, you must note that we may change, suspend or discontinue the Website or the provision of Products under the Website at any time, including the availability of any feature, database, or content. SB may also impose limits on certain features and services or restrict your access to parts or the entire Website without notice or liability.

3.1. To place Orders and to receive Products with Scottish Bullion, you must:

be 18 years of age or over;
3.2. You must ensure that any details which you provide during ordering or dealing with us are correct and complete.

3.3. You must inform us immediately of any changes to the information that you provide when ordering by contacting us.

4.1. The prices which you must pay for the Products that you Order will be set out in your initial pricing email or document, except where we discover an error in the price of the Products you have ordered. In this event, we will inform you as soon as possible after receiving your Order and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you we will treat the Order as cancelled.

4.2. We will delay placement of any order until receipt of cleared funds.

4.3. Payment will only be accepted in cash, EFT or Bank Transfer, cleared Bank Draft or cleared personal/company cheque. We do not accept payment for precious metals by Credit or Debit card.

4.4. In the case of cash payments of €10,000 or more (or equivalent in other currencies) – whether as linked-payments or single payments – normal AML (Anti-Money Laundering) laws, rules and procedures will apply.

5.1. You may place Orders by calling our Customer Services by telephone on 0141 343 1305.

5.2. When you place an Order with us, we need to obtain various details from you so that we can process your Order. You must ensure that the details, which you provide each time you place an Order, are correct and complete.

5.3. Once you have placed an Order to purchase a product from the Scottish Bullion you will receive an e-mail regarding the status of your order.

5.4. Your Order is an offer to purchase Products from us, which is subject to our acceptance in accordance with these Terms. Our acceptance of your Order and the completion of the contract between you and us will take place upon dispatch to you of the Products ordered.

5.5. Therefore all Orders are subject to verification, us receiving payment and also stock availability.

5.6. If the Products ordered are not available, you will be notified by our Customer Services department using the contact details you have provided and you will have the option either to (i) wait until the Products are available from stock; or (ii) cancel your Order.

6.1. Collection will be from our vault location as listed on your initial pricing doc/email. We do not deliver to private or company addresses.

6.2. We will do our best to have your order ready for collection in 3-5 working days for Orders where cleared funds are received before 3pm. However, we cannot be held responsible for ensuring stock of each specific Product is available at all times or for delays or failures due to adverse weather, traffic delays, mechanical breakdowns or other circumstances beyond our control.

6.3. The Delivery & Collection fee applicable to your specific order will be included in your initial pricing doc/email.

6.4. Ownership of the Products you Order with Scottish Bullion shall pass to you on your collection provided that we have received the full value for such Products.

7.1 The right to cancel under the Distance Selling regulations does NOT apply because the goods we supply are dependent on fluctuations in the financial market and are therefore exempt from the right to cancel.

8.1. We take the protection of customers’ personal information very seriously all information provided by you will be treated securely and strictly in accordance with the GDPR.

8.2. You agree that we may use Personal Information provided by you in order to conduct any appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

8.3. Your email address is essential in order for us to be able to supply you with important information such as order confirmations and changes to the service. By supplying your email address to SB you accept that your email address may be used to supply you with such information.


9.1. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence or fraudulent misrepresentation.

9.2. In the absence of any negligence or breach of duty by us, your use of any of the Products other than in accordance with their instructions is entirely at your own risk.

9.3. You will be responsible for all liabilities, claims and expenses that arise out of the content you submit, post or transmit via the Website, or from your use/misuse of the Website or the use/misuse by any person for whom you are responsible or from your violation of the Terms.

9.4. SB warrants that it will provide the Products with reasonable skill and care, within a reasonable time, and substantially as described in these Terms. SB does not make any other promises or warranties about the provision of the Products.

9.5. SB cannot assume any liability for:

9.5.1. any viruses or any other disabling features that affect your access to or use of the Website;

9.5.2. any incompatibility between the Website and other websites, services, software and hardware;

9.5.3. any delays or failures you may experience in initiating, conducting or completing any transmissions or transactions in connection with the Website;

9.5.4. any modification, suspension or discontinuance of the Website.

9.6. If either you or we are in breach of the arrangements under these Terms, neither of us will be responsible for any losses that the other suffers as a result, except those which are a foreseeable consequence of the breach. Losses are foreseeable where they could be contemplated by both you and us at the time you place an Order.


10.1. The content of the Website is protected by copyright, trade mark, database and other intellectual property rights. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from MG.

10.2. No licence is granted to you in these Terms to use any trade mark of SB or its affiliated companies.

11.1. SB shall be under no liability for any delay or failure to deliver Products or otherwise perform any obligation as specified in these Terms if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

11.2. A person who is not party to this agreement shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This clause does not affect any right or remedy of any person which exists or is available otherwise than pursuant to that Act.

11.3. These Terms are subject to Irish law. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the Republic of Scotland.

12.1. If you have any queries please contact Customer Services by telephone on 01 254 7901 from Monday to Friday – 9.30am to 6pm or by email at: info@scottishbullion.co.uk

We will make every effort to reply to you within 24 hours (Monday – Friday).